Compliance & Legal Framework
Official Policy • Version 2.4 (September 2026)

Terms of Use & Service Policy

Official service terms, device ownership compliance, IMEI submission prerequisites, and automated wallet balance regulations for T-UNLOCKING Server.

Quick Topics:
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1. Welcome to T-UNLOCKING Server

We are proud to be official global distributors and authorized direct agents for industry-standard GSM servicing tools, digital licenses, and factory network carrier unlocking solutions. Our mission is to deliver fully automated, high-speed, transparent 24/7 services to mobile technicians, repair stores, and wholesale clients across the globe.

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2. Important Guidelines to Protect Your Rights

Compliance with international anti-theft laws is mandatory. All technicians, repair centers, and resellers must adhere to strict verification standards prior to processing any device:

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Strict Anti-Theft Policy: You must verify that the device is NOT reported lost, stolen, or blacklisted in national carrier databases prior to order submission.
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Legitimate Ownership Verification: Always request the original purchase receipt, commercial invoice, or original packaging. Confirm the 15-digit IMEI directly with the genuine device owner.
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Professional Integrity: Diligent adherence to these safeguards shields your retail store reputation, ensures local legal compliance, and eliminates liability risks.
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3. Device Prerequisites & IMEI Order Disclaimers

To prevent unexpected financial losses and ensure order accuracy, clients must verify the following technical parameters before submitting IMEI unlocking requests:

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Wrong Carrier / Incorrect IMEI Submission: If an incorrect 15-digit IMEI number is submitted or the wrong original carrier is selected, server fees are charged automatically by the upstream carrier API and cannot be cancelled or refunded. Always run an official Carrier Check first.
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Hardlocked Counter (0 Attempts Left): For keypad unlock code orders (Samsung, Motorola, Huawei, etc.), technicians must confirm that the phone prompts for an unlock code and has remaining attempts. Devices with exhausted attempt counters (0 attempts left) cannot be unlocked via NCK codes and are non-refundable.
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iCloud Clean Verification: iCloud check and bypass solutions are strictly available for Clean status devices. Submitting Lost, Stolen, or Erased mode devices will result in immediate rejection with zero credit refund.
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Turnaround Time Estimates: Processing timeframes stated on services (e.g. 1–24 hours or 1–5 business days) are carrier network estimates. Upstream carrier maintenance, weekends, or API outages may result in delays beyond our control.
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4. Proper Use of Services

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No Misuse Liability: T-UNLOCKING is not liable for device hardware faults, soft-bricks, or software issues caused by operator error, wrong firmware flashing, or improper tool usage.
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Inquire Before Submission: Review tool compatibility matrices, supported chipset revisions, and service descriptions thoroughly prior to finalizing an order.
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5. Fund Loading & Account Balance

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Wholesale Tier Discounts: Depositing funds into your account grants instant access to wholesale pricing tiers, preferential tool license costs, and automated direct API integration. (Explore Business Plan Packages →)
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Digital Balance Policy: Loaded wallet credits are non-refundable in cash or cryptocurrency. Balances remain securely stored in your server wallet indefinitely and can be used for any service at any time.
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6. Cancellation & Refund Policy

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In-Process Orders: Once an order is transmitted to the carrier and its status changes to "In Process", it cannot be canceled until the upstream provider returns a final result.
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100% Instant Automatic Refund on Rejection: If a service fails or is rejected by the server due to eligibility or carrier rejection, your account balance is refunded automatically and fully (100%).
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7. Security & Wholesale Confidentiality

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Account Protection: Never share your login credentials or API keys with unauthorized parties. You are solely responsible for all automated orders executed through your account.
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Pricing Confidentiality: Wholesale partners and corporate resellers are strictly forbidden from publicly leaking or broadcasting wholesale price matrices on social networks.
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8. Policy Modifications & Updates

These Terms of Use may be revised periodically to accommodate carrier policy shifts and API security enhancements. Active clients will receive notification via email or official Telegram broadcast. Continued utilization of the server constitutes full acceptance of the latest published terms.

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9. Frequently Asked Questions

Are my loaded funds safe on T-UNLOCKING? +
Yes, all balances are secured with high-grade digital wallet encryption. We strongly recommend enabling Two-Factor Authentication (2FA) in your account profile for maximum protection.
How fast are digital tool licenses delivered? +
UnlockTool, Chimera, EFT, Pandora, and major licenses are automated via direct DHRU API and typically deliver within 1 to 5 minutes 24/7.
What happens if my IMEI unlock is rejected by carrier? +
If the carrier rejects an unlock order (e.g. unpaid bills or wrong carrier selected), your credits are refunded 100% to your account balance immediately.
Can I withdraw loaded funds back to my bank or cryptocurrency? +
Per server terms, loaded digital balances cannot be refunded in cash or cryptocurrency. They remain available for any order or service on the website indefinitely without expiration.
✓ Verified Compliance Status: Active for this session
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10. Official Direct Inquiries & Support

Have questions regarding these terms, direct provider API integration, or custom wholesale pricing? Contact our senior team directly: